Reserve and collect your online pre-order

How does the service work?

1. Browse our catalogue online

Remember: in order to purchase goods in our Duty Free stores, you must fly international.

2. Add products to your basket

Simply enjoy browsing through the catalogue, select your products and add them to your shopping basket.

3. Confirm your order

Select the day and time of your flight and the store you’ll be collecting your purchases from.

4. Pick up and pay in store

Pass by the store before your flight and pick up your order. Payment is only required on collection.

Remember that you can now collect your goods on your return, at the airport information and welcome point.

Top reasons for using our pre-ordering service


No hurry: you can browse around the website, discover our great selection of products and pre-order them online. No need to rush anymore!


You are getting duty free prices, special offers and extra discount benefits at the check-out.


Our Duty free offer includes a great selection of products, airport exclusives, that cannot be purchased on local market.

About payment

  • Payment takes place when picking up your order.
  • You can pay with cash or credit card.
See more in FAQs

About orders

  • You can cancel your order at any time, simply log in to your account and access the section “Order history”.
  • Order modification can be done by contacting our customer service line.

About timings

  • You can place your order between 30 days and 48 hours before your departure.
  • Your order will be ready for pick-up two hours before your flight departure.